Shipping policy
Last Updated: February 27, 2026
CRATER operates TERRCRATER.com as an independent online retail store offering apparel and accessories to customers worldwide.
1. Order Processing
All orders are processed within:
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1–3 business days (standard)
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Up to 5 business days during peak periods
Orders are subject to payment authorization and fraud screening through secure PCI-compliant payment processors such as Stripe.
2. Shipping Destinations
We ship domestically within the United States and internationally to select countries.
Estimated delivery times:
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United States: 4–8 business days
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Canada: 7–12 business days
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International: 10–20 business days
Delivery estimates are not guaranteed.
3. Shipping Fees
Shipping costs are calculated at checkout based on destination and weight.
International customers are responsible for customs duties and local import taxes.
4. Transfer of Risk
Responsibility for goods transfers to the customer once the package is handed to the carrier.
Tracking information will be provided via email.
5. Delays & Force Majeure
CRATER is not responsible for delays caused by:
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Postal disruptions
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Customs inspections
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Severe weather
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Carrier capacity issues
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Government restrictions
If delivery exceeds 30 days from shipment date, customers may contact support.
6. Address Accuracy
Customers must provide accurate shipping details.
Orders returned due to incorrect addresses may incur reshipping fees.